About us: Med Assistance, medical tourism agency in Tunis

Since 2016, Med Assistance has been organising surgery and medical care in Tunisia. We are not a clinic: we select surgeons registered with the Tunisian Medical Council and clinics approved by the Ministry of Health, then we organise everything else — quote, stay, transfers and follow-up after you return home.

What we do for you

1. Free quote: you describe your project and send your photos; the surgeon gives an indicative opinion remotely, confirmed at the consultation in Tunis before the operation, and we send you a detailed quote.
2. Medical file: your advisor sends you the list of tests requested by the surgeon; it is the surgeon who confirms that the operation is possible for you.
3. Stay: welcome at Tunis airport, transfers, hotel, consultation with the surgeon, operation and hospital stay in an approved clinic.
4. Follow-up: check-ups on site before you leave, then remote follow-up with your advisor and the surgeon after you return home.

What the package includes

The surgery (surgeon and anaesthetist), the clinic, the hotel, transfers and follow-up. Not included: the flight, pre-operative tests and discharge medication. For dental care, the price covers the treatment only. Prices are published on our prices page.

Your advisor, from the quote to your return home

A dedicated advisor handles your file from your first message until your follow-up after the operation; when she is away, the team takes over. She answers you by WhatsApp, phone and email, every day from 8 am to 5 pm (Tunis time).

Your patient journey coordinator

Dr Khalil Ben Youssef, patient journey coordinator, former cardiologist. Drawing on his hospital experience, he links your advisor, the surgeons and the clinics, and solves practical difficulties before, during and after your stay. He no longer practises and does not give medical opinions: all medical decisions are made by the surgeon who operates on you.

Who operates on you

Every operation is performed by a specialist surgeon registered with the Tunisian Medical Council, whom you meet for a consultation in Tunis before the operation. See our surgeons.

Medical review of our articles

Our information articles on cosmetic surgery are reviewed by:

• Dr Hassen Ben Jemaa, plastic surgeon (face and breast surgery);
• Dr Atef Ghedira, plastic surgeon (body contouring).

Our guarantee if the result is unsatisfactory

A photo-based assessment is carried out. If the result is clearly insufficient, the revision surgery is paid for by Med Assistance.

Duration: 8 months from the date of the operation. These commitments are contractual.

What the revision covers: the patient’s stay, clinic fees, surgeon’s and anaesthetist’s fees, nights in hospital and, where applicable, implants or the compression garment. Not covered: flights and pharmacy at the clinic. No guarantee is given for IVF, artificial insemination or ICSI.

The guarantee does not apply in the event of:

• a false statement in the request form, in particular about medical history;
• failure to comply with the conditions of the quote (recommendations before the operation such as stopping smoking or certain medicines, interrupting the post-operative stay…);
• failure to follow medical recommendations after the operation;
• capsular contracture around a breast implant: this complication can occur even after a correctly performed operation and is not covered by the guarantee.

If the surgeon considers that the risk of complications is too high for you, we do not organise the operation.

Med Assistance at a glance

The information on this website does not replace a medical consultation; results vary from one person to another.

See also our legal notice.

Request a free quote